PRIVACY POLICY

IV League Mobile Concierge Hydration‍ ‍

Effective Date: August 1, 2026

IV League Concierge Management LLC (“IV League,” “we,” “us”) respects your privacy.

This policy explains how we collect, use, and protect your information.

1. INFORMATION WE COLLECT‍ ‍

• Contact information (name, phone, email, address) when you book, inquire, or sign up

• Payment information, processed securely through our third-party payment processors (we do not store full card numbers)

• Health information you provide through intake and screening forms, used solely to deliver services safely

• Information you provide at events or through our website forms

2. HOW WE USE YOUR INFORMATION‍ ‍

• To schedule, provide, and follow up on services

• To process payments and memberships

• To communicate with you about appointments, memberships, and offers

• To meet legal, safety, and clinical documentation requirements

3. PROTECTED HEALTH INFORMATION (PHI)

Health information you provide in connection with treatment is handled in accordance with applicable privacy laws, including HIPAA where applicable. Clinical records are maintained securely under the medical direction of our Medical Director. A separate HIPAA Privacy Notice governs the handling of your protected health information and is provided as part of your intake.

4. HOW WE SHARE INFORMATION

We do not sell your personal information. We share information only:

• With our Medical Director and licensed clinical staff to provide care

• With service providers (e.g., scheduling, payment processing) who support our operations

• When required by law or to protect safety

5. MARKETING COMMUNICATIONS

With your consent, we may send promotional messages by email or text. You can opt out at any time by replying STOP to texts, using the unsubscribe link in emails, or contacting us directly.

6. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To make a request, contact us at hello@ivleaguela.com.

8. THIRD-PARTY SERVICES

Our website and booking may use third-party services (such as scheduling and payment platforms) that have their own privacy policies. We encourage you to review them.

9. CHANGES TO THIS POLICY

We may update this policy from time to time. The effective date above reflects the most recent revision.

10. CONTACT

IV League Mobile Concierge Hydration

IV League Concierge Management LLC

Email: hello@ivleaguela.com

Instagram: @ivleaguela